Opposite Parliament House,
Port Vila, Vanuatu.
+678 25550
admin@thesportsmenshotelvanuatu.com
 
   
     
 
 
  The Sportsmens Hotel Vanuatu - Booking Terms & Conditions 
  Please Read !!  
All room rates include the 12.5% Government Value Added Tax (VAT) and the Tourism Levy.
The Hotel industry in Vanuatu has implemented a 100 Vatu / AUD $1.10 / NZD $1.40 levy which is for the Tourism Marketing Development Fund (TMDF) and will be charged for each room night of accommodation provided to visitors to the country.

Bookings:
We will receive your personal details via this site and process your booking.
We will email you within 24 hours but usually on the same day of the reservation booking.

Payments:
To confirm your booking, we require credit card details to be supplied.
We do not charge the credit card for the booking, except in the event of a no-show
(see cancellation policy below.)
Upon arrival you may pay for your stay by either credit card or cash.
Please note that using Visa or MasterCard will incur a 4.45% EFTPOS surcharge -
as this is what the bank charges the hotel for the facility.
Failure to pay your account for accommodation and food and beverage
may result in Management Confiscation of personal property until full payment is made.


ATM :
The Hotel has an ATM located beside the Cafe counter, dispensing $50AUD notes.
You can change the Australian currency to Vatu at the counter, at better rates than Goodies.

Check In:
2.00 PM with Check Out at NOON unless otherwise arranged with Hotel Management.
For arrivals after 5.00 pm please ensure that you have made arrangements with the Hotel.
We will make arrangements for you to be taken to your room and Check In will occur the next day
.
Cancellations:
- 7 days prior to arrival: 100% of booked accommodation will be charged as a cancellation fee.
- In the event of a No Show 100% of the booked accommodation will be charged as a cancellation fee.
Should you leave earlier than expected there will be no refund.